# Diagnostic handoff

Blank reusable template. Not a completed customer record or a repair procedure.
Use an approved private system for actual work. Never record passwords, recovery
keys, or unnecessary personal information here.

## Scope and authorization
- What problem is in scope?
- Who authorized investigation, and which changes require separate approval?
- What is the data-preservation and rollback plan?

## Observed behavior
- What was directly observed, and under what conditions?
- What error or symptom can be reproduced?
- What relevant change preceded the issue, if known?

## Evidence and interpretation
- What check was performed, and what did it show?
- What conclusion does that evidence support?
- What remains uncertain? What alternative explanation has not been ruled out?

## Agreed action
- What intervention was approved?
- What was changed? What was deliberately left unchanged?
- What risk, dependency, or access limitation affects the next step?

## Validation
- Which original behavior was retested?
- What passed, failed, or could not be checked?
- How can another technician repeat the relevant check safely?

## Handoff
- Current state, in plain language:
- Remaining issue or limitation:
- Recommended next action and owner:
- Recovery or rollback notes:

Do not mark a problem resolved solely because an installer completed or a tool
reported success. State the evidence for the user-visible outcome.