Assess & prioritize
Infrastructure or security reviews with prioritized findings and an implementation path.
Independent services · Asheville, NC
Bring the problem.
Let’s define the work.
Technical help for small and mid-sized businesses, local organizations, and professionals. A specific objective, an agreed scope, and engineering work you can understand and maintain.
Discuss a Project ↗Based in the Asheville area. Available for projects in Buncombe County and Western North Carolina, with remote work where the task allows.
01 · IT Infrastructure & Systems
Your environment has outgrown the way it was set up.
Bring structure to servers, workstations, remote access, and the documentation that keeps them supportable.
Discuss a Project ↗What the work can cover
- Windows Server, Active Directory, and workstation deployment
- VMware / Proxmox virtualization, migrations, and infrastructure upgrades
- Storage and backup planning, remote access, and operational documentation
A useful outcome
An assessed environment, a prioritized implementation plan, and documented changes with a clear handoff.
02 · Cybersecurity & Vulnerability Remediation
The same vulnerabilities keep appearing, even after patching.
Work through the whole remediation lifecycle: identify exposure, target changes, investigate failures, and validate the endpoint result.
Discuss a Project ↗What the work can cover
- Qualys Patch Management and Windows / Windows Server patching
- Deployment, applicability, configuration, and reporting investigations
- Endpoint security configuration review and remediation workflow improvements
A useful outcome
A scoped remediation plan, change and validation records, and explicit follow-up for unresolved findings—not an assumed all-clear.
Relevant evidence
Qualys remediation · professional experience ↗03 · Monitoring & Infrastructure Visibility
You hear about failures from users before your monitoring tells you.
Make monitoring useful: understand coverage gaps, investigate alerts, and check whether sensors are measuring the right systems.
Discuss a Project ↗What the work can cover
- PRTG audits, sensor configuration, and discovery troubleshooting
- Server, network, VMware, and service monitoring
- SSL/TLS monitoring, alert investigation, and coverage documentation
A useful outcome
A coverage and exception register, tested monitoring changes, and a clearer path from an alert to an action.
Relevant evidence
PRTG monitoring · professional experience ↗04 · Automation & Custom Business Tools
Your team copies the same information between systems every day.
Connect existing tools or build a small, purpose-built application around the work your business actually needs to do.
Discuss a Project ↗What the work can cover
- REST APIs, Make.com, ticketing integrations, and JSON transformation
- Internal dashboards, reporting utilities, and workflow applications
- Data-processing tools and reviewable operations automation
A useful outcome
A bounded workflow or internal tool, with input validation, failure handling, documentation, and a practical maintenance handoff.
05 · AI & Local AI Solutions
You have a useful AI idea, but need to know if it will work safely.
Start with one workflow and evaluate the fit before committing to a broad rollout. Keep data access and human review explicit.
Discuss a Project ↗What the work can cover
- Local LLM and private/self-hosted AI deployment planning
- Internal knowledge assistants and AI + API prototypes
- Local versus cloud model evaluation, coding agents, and hybrid workflows
A useful outcome
A focused prototype or evaluation with stated limitations, resource needs, data boundaries, and review checkpoints.
06 · Technical Projects & Troubleshooting
A persistent technical problem does not fit the usual support script.
Investigate the system, isolate the cause, and develop a practical recovery or implementation path—with risks explained before changes.
Discuss a Project ↗What the work can cover
- Difficult Windows, boot/recovery, storage, and network problems
- Legacy software, specialized workstations, and hardware/software integration
- Technical research, one-off deployments, and migration investigations
A useful outcome
Documented findings, an agreed intervention, and verification of the result. Where repair is not viable, a clear recommendation.