For hiring teams · Asheville, NC

My experience
and the work behind it.

My work includes diagnosing computers, administering Windows environments, investigating patch failures, and reviewing monitoring. I also build tools to help with recurring tasks. These examples explain my role, the choices I made, and what I checked.

Review my résumé ↗Discuss a role ↗

If you have a role in mind, I’m happy to discuss the responsibilities, location, and availability.

I like understanding why something failed and leaving enough detail for the next person to pick up the work.

Experience at a glance

Where I work

Jun 2026–present · SDNetworks

Systems Engineer

Qualys patch remediation, PRTG monitoring review, Windows Server, Active Directory, VMware, remote access, and repeatable operating procedures.

Professional systems work ↗

May 2026–present · Biltmore Computers

IT Solutions Specialist

Windows and macOS diagnostics, storage and boot recovery, migration, component validation, and explaining repair options with user data and application needs in mind.

Full experience & education ↗

I currently hold both roles. My personal projects and independent services are listed separately.

Client relationships · Biltmore Computers

People come back.
I take that trust seriously.

At Biltmore Computers, I work with returning clients and am trusted to handle relationships that are important to the business. My part is to understand what they need, explain their options, and follow through on the technical work.

Client satisfaction matters to me because people need someone they can come back to. Whether I’m explaining a repair or working through a more involved problem, I want them to understand what is happening and what comes next.

That includes clients whose ongoing relationship with the shop carries particular responsibility. I bring the same care to explaining a straightforward repair as I do to working through a problem with one of those key clients.

This work is part of my role at Biltmore Computers. The reviews belong to the business and its team, not my independent services.

Where I can contribute

What I can help with

Systems & infrastructure

Administration, endpoint-to-server troubleshooting, virtualization, monitoring coverage, and documentation that supports repeatable work.

Security-minded operations

Vulnerability remediation, applicability investigation, validation, and explicit follow-up when results remain unresolved.

Practical automation

API workflows, structured context, isolated changes, and reviewable outputs. I review the results before relying on them.

Clear technical communication

Explain the observation, distinguish it from an interpretation, and document what was checked and what still needs attention.

Start a conversation

Looking for someone with this experience?

Tell me about your team and the systems you support. I’m interested in roles where I can work on infrastructure, security, and automation while continuing to build my experience.

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